Phone - Australia: 1300 553 313
Hotline - New Zealand: 0800 450 168
Madcap Logo

Madcap Products

Limited-time Special Offer until 22 December 2016

Get a FREE Upgrade to the MadPak Professional Suite with Your Purchase of MadCap Flare!

Get a FREE Upgrade to Platinum Maintenance on New Licenses of MadCap Doc-To-Help

Call MicroWay on 1300 553 313 for prices and terms and conditions.

MadCap Flare

MadCap Flare is the most complete technical authoring and publishing solution for web, desktop, mobile and printed documentation, offering advanced features to maximise authoring efficiency and content reuse.

Create, manage and publish:

  • Frameless search-friendly HTML5 online Help and traditional tripane Help with context sensitivity
  • Knowledge bases and corporate intranets
  • Policy guides, procedure manuals, software user guides and more
  • API documentation
  • Advanced, high-end print documents with CMYK support, vector graphics, OpenType Fonts and more
  • Mobile-based content such as eBooks for eReaders and mobile devices « more »

Authoring and Publishing Using Microsoft Word


Doc-To-Help offers the quickest way to author and publish online help, policy & procedure guides, eBooks and more using Microsoft Word.

Use MS Word to create:

  • Documentation and User Assistance
  • Policies, Procedures, and Regulations
  • Training Manuals
  • Hardware User Guides and Technical Manuals
  • Support and IT Knowledge Bases « more »

Contribution and Review for Anyone in Your Organisation

MadCap Contributor

MadCap Contributor makes it simple and easy for anyone in your organisation to review and contribute content to your documentation.

  • Contribution — Subject matter experts and casual content contributors can add content quickly and easily without the need for any technical knowledge of professional authoring.
  • Review — Subject matter experts and managers can review, edit and annotate content, allowing them to focus on content rather than formatting or project styles.

Powerful Project Analysis and Reporting

MadCap Analyzer

MadCap Analyzer is a powerful project analysis and reporting tool that can help find and fix issues with your Flare projects.

  • Find and Fix Issues — Find broken links, duplicate styles, duplicate TOC and outline items, topics not in selected TOC or outline, and more
  • Identify Used and Unused Items — Snippets, topics, styles, variables, map IDs, and images
  • Get Content Suggestions — Snippets, variables, index keywords, new styles, writing structure, web and PDF accessibility

A Fully-integrated Translation Tool for Translators and Content Developers

MadCap Lingo

MadCap Lingo is the first fully integrated computer-aided translation CAT tool and workflow management solution designed for use as a standalone translation tool or in conjunction with content authoring to streamline the translation process.

  • A translation workflow management solution for authors and document managers
    • Superior workflow and review for documentation teams and translators
  • A powerful computer-aided translation (CAT) tool for translators
    • Multi-language Support
    • Translation Memory Support
    • Terminology Management

Create Fully Interactive Demos, Videos, Tutorials and Software Simulations

MadCap Mimic

MadCap Mimic is an easy-to-use software simulation and multimedia tool that lets you create fully interactive movies, videos, simulations, presentations and tutorials of software or systems.

  • Create Help, eLearning, technical support, and sales & marketing videos and simulations
  • Output to HTML5, MP4, WebM, Microsoft Silverlight, XPS, Adobe Flash, AIR, PDF and Mimic Movie Format
  • PowerPoint (.ppt and .pptx) file import
  • Integrates with MadCap Lingo, Flare, and Capture

Screen Capture and Image Editing Made Easy

MadCap Capture

MadCap Capture makes it easy to capture, edit and enhance images.

  • Capture, edit, add text, and add other special effects to any image or screen capture
  • Integrates with MadCap Lingo, Flare, and Mimic

Analytics, Reporting and Social Collaboration for Your Documentation

MadCap Pulse

MadCap Pulse adds analytics & reporting, ratings and social collaboration to your documentation – three components used separately or together – to provide insight into how users use and interact with your content.

  • Gain Insight with Powerful Analytics & Reporting
  • Add Topic Ratings for Feedback on Content Quality and Helpfulness
  • Improve Customer Satisfaction, Foster Communication and Reduce Support Inquiries by Adding a Self-servicing Community Support and Social Collaboration Layer to Your Published Documentation

Take Advantage of the Full Suite – The MadPak Professional Suite

MadPak Professional Suite

A must-have for technical communicators, content developers and documentation specialists — the MadPak Professional Suite includes five fully integrated technical communication and content development tools for authoring & publishing, analysis & reporting and multimedia creation.

MadPak includes:

  • MadCap Flare: Authoring, Publishing and Content Management
  • MadCap Contributor: Contribution and Review for Anyone in Your Organisation
  • MadCap Analyzer: Powerful Project Analysis and Reporting
  • MadCap Mimic: Create Fully Interactive Demos, Videos, Tutorials and Software Simulations
  • MadCap Capture: Makes it Easy to Capture, Edit and Enhance Images



Flare 12

Documentation for Any Audience, Language or Format

Whether you need to create technical documentation for online Help, software documentation, policy & procedure manuals, knowledge bases or user guides, MadCap Flare allows you to create, manage and publish content to a variety of formats, including print, online, desktop and mobile.

Authoring, Publishing and Content Management

A complete solution for technical communicators and content developers, MadCap Flare offers advanced features to maximise authoring efficiency and content reuse, including:

  • Advanced Multi-channel Publishing
  • Topic-Based Authoring for Maximum Content Reuse
  • Advanced Single Source Content Development
  • Patented XML WYSIWG Editor
  • Responsive Layout Editor for True Responsive Content
  • Advanced Stylesheet Editor with Multiple Medium Views
  • Out-of-the-box Project Templates
  • Content Management and Source Control Support
  • Advanced Import Capabilities to Leverage Existing Content
  • Multi-language Authoring, Translation and Publishing
  • Team Collaboration and Project Management
  • Analytics, Reporting & Social Collaboration
  • Open Standards-based for Flexibility and Future-proof Content
  • Scalability for Any Size Organisation
  • Accessibility Compliance


Speed Delivery with Single Source Content Development.

Anywhere from 20% to 80% of your content may be duplicated across multiple deliverables.
Adopt a more efficient workflow by reusing content from a single source and publish to multiple formats and device


Reach Your Audience Anywhere with Advanced
Multi-channel Publishing and Responsive HTML5 Output

Ensure your content is accessible to your end users, wherever they are, and however they prefer to consume your content.

  • Publish content to an increasing number of formats including HTML5, WebHelp, PDF, Word, XHTML, EPUB, DITA and more
  • Flare utilises Responsive Design technology to ensure your web-based content can be read by any user regardless of screen size or device
  • Move beyond the tripane with stunning frameless HTML5 web output for online Help, policy guides, knowledge bases and more
  • Advanced print capabilities, including CMYK support, OpenType Fonts, vector graphic support and more for any high-end print publishing needs
  • Flare's publishing versatility is unmatched: Create knowledge bases, policies & procedures guides, eBooks, online Help, API documentation and more


Flare 12 adds more innovative, industry-first features than ever before, placing particular emphasis on improving the overall authoring environment and productivity. Greater control over responsive content, a completely redesigned stylesheet editor, and the ability to produce high-end print documentation in multiple languages from a single output are just some of the highlights in this release.
Major new features and enhance­ments:

  • New Responsive Layout Editor
    Creating responsive HTML5 Top Navigation web output is now completely under the control of the content author – the responsive layout editor is easy to use and requires no coding. What used to consume hours of web development and coding can now be done in minutes.
  • Multilingual Project Support
    The all-new multilingual publishing feature allows for multiple languages to be published in a single output for both print and online content.
  • Preserved Tracked Changes
    Now you can preserve tracked changes in Microsoft Word and PDF outputs for enhanced review, collaboration and audit trail.
  • Completely Redesigned Stylesheet Editor
    A new stylesheet editor provides multiple medium views (web, mobile, tablet), more complex selectors, media queries and more.
  • New Snippet Enhancements
    Multiple snippet enhancements include pinning, snippet conditions on individual snippets and more.
    Plus dozens of other productivity updates and feature enhancements including:
    • 64-Bit Support
    • Glossary Enhancements
    • Index Sorting Enhancements
    • Smart Quotes Per Language
    • Support for LaTeX and MathML Equations
    • Source Control Enhancements
    • Drop-Down and Expanding Text Enhancements
    • Master Page Enhancements
    • Page Breaks Independent of HTML Elements
    • XML Editor Enhancements
    • Advanced Table Sorting
    • And Much More!

Maximise Content Reuse with Topic-Based Authoring

Topic-based authoring is a modular content creation approach that supports XML content reuse, content management, and makes the dynamic assembly of personalised information possible.

Create customised content or different variations of the same document without creating new documents, such as:

  • Beginner and Advanced Guides
  • Policy and Procedure Manuals based on city, region or country
  • Employee Handbooks for every level within the organisation
  • Admin and Programmer Guides
  • And much more

Manage Your Content from a Single Source

Save time by using advanced topic-based authoring features that allow for maximum content reuse and publishing to multiple deliverables and outputs.

  • Use Flare not only to publish to multiple devices and platforms, but to re-purpose your content for multiple audiences
    and purposes
  • Single source images with MadCap Capture, bundled free with Flare
  • Content changes are made universally from a single source and updated across projects for consistent, accurate documentation
  • Authors can focus on creating content instead of constantly formatting and reformatting
  • Projects and content are accurate and consistent across multiple deliverables and completed faster with far less content duplication

Get a Visual Representation of the Content with an Advanced WYSIWYG XML Editor

Flare's visual XML Editor is packed with features designed to provide authoring efficiency and content creation in a familiar, easy-to-use Microsoft Word-like authoring environment. The patented Structure Bar technology allows you to simultaneously create/edit content and view a "what-you-see-is-what-you-get" (WYSIWYG) representation of the underlying XML structure of a document without having to view the raw XML code.

Edit or rearrange content using Structure Bars to:

  • Drag and drop content for quick and easy editing
  • Apply conditional tags
  • Revise formatting
  • Re-number/re-order lists
  • And more

Real-time Split View Editor

A synchronised spilt view shows both the XML Editor and the Text Editor in real time, with horizontal and vertical orientation options, auto complete and code validation with syntax colouring.

Web and Print Editing Modes

The XML Editor includes two authoring/editing modes – Web Layout and Print Layout mode. Toggle between the two display modes to see how content will appear in each medium.

Responsive Layout Editor for True Responsive Content

The responsive layout editor allows you to control the layout of your content for any device, without the assistance of a web developer or requiring any coding knowledge.

  • Control Responsive Layouts for Web, Tablet and Mobile
  • Easy to Use, No Coding Required
  • Takes Minutes, Not Hours





For more information please contact the MicroWay sales team: buynow
Head Office
MicroWay Pty Ltd
PO Box 84,
Braeside, Victoria, 3195, Australia
Ph: 1300 553 313
Fax: 1300 132 709
email: sales@microway.com.au
ABN: 56 129 024 825
Sydney Sales Office
MicroWay Pty Ltd
PO Box 1733,
Crows Nest, NSW 1585, Australia
Tel: 1300 553 313
Fax: 1300 132 709
email: sales@microway.com.au
ABN: 56 129 024 825
New Zealand Sales Office
MicroWay Pty Ltd (NZ)
PO Box 912026
Victoria Street West
Auckland 1142, New Zealand
Tel: 0800 450 168
email: sales@microway.co.nz

International: call +61 3 9580 1333, fax +61 3 9580 8995

© 1995-2016 MicroWay Pty Ltd. All Rights Reserved. Terms and Privacy Policy.