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"I really appreciate MicroWay getting me hooked up so easily with Articulate 360, the extra learning resources and for organising a place on the training course. They really went the extra yard and the service was quick, professional and personable."
Michael – Technical Writer RICOH Australia
"Thanks very much MicroWay, for taking care of my software order so smoothly and efficiently."
Dr Chris Gaskett,
Head of Research & Development
CoolRock Software
"I really appreciate MicroWay's detailed and quick responses, this level of customer service is unfortunately not commonplace these days."
Bruce Meyer -
Training and Change Analyst
Suez Australia and New Zealand
"MicroWay's commitment to great customer service and product knowledge is to be commended."
Jill L.
eLearning Development Coordinator
"I want to say that the service that I have received from your organisation has been truly outstanding!! It is rare to find such wonderful service these days and I want you to know that it is greatly appreciated."
Leanne Koster,
Digital Communications
National Asthma Council Australia
"Thanks very much MicroWay for your fast and
expert response."
John Shrimski, Director, Chai
Holdings P/L
"Thanks MicroWay for the very quick and efficient
service. Much appreciated!!"
Stephane Bruneau - Volvo Car Australia
"Thank you MicroWay for providing detailed instructions
for activation. How would anyone be able to complete this
process without guidance?
Dean Marriott - Ultimate Business Systems Pty.
Ltd
"I have been very impressed with my dealings
with Microway, they have always been very responsive and
very quick with their quotes and service, and also very
honest as well, I just wish I got this level of service
from all suppliers that I use. I would have no hesitation
in recommending them and I would use them in future as well."
Simon Kalipciyan – Director & Co-Founder
- Cars On Demand IP Pty Ltd
"I'm now in and running. Superb & responsive
service. Thanks again MicroWay"
Peter Hayward - Project Manager - R.M.Williams
Pty Ltd
"How nice to be able to talk with a knowledgeable
consultant on the phone! Thank you MicroWay, for providing
valuable technical assistance on the use of InstallShield."
John Powell – Software Developer
"I'm truly impressed. An incredibly quick, polite
and professional response with actual solid understanding
of the licensing process which is a rare thing. Job well
done, MicroWay. Thanks."
Brad Ptolemy – Director – A Broader Perspective
"I would like to thank MicroWay for your super
quick responses and the help I have received with the Software.
As a direct result of your service, I have placed an order!"
Jacqui Aguiar – Manager – Education & Staff
Development
"MicroWay thank you for your assistance, you
went out of your way and it is much appreciated. Also, MicroWay
assisted us with the difficult decision of what to buy (what
we needed versus what we wanted) and saved us thousands
of dollars."
Rick Kouzan - Software Development Manager – SURETEK
"Thanks MicroWay in providing a very prompt
and personal service. This was greatly appreciated and your
support meant I could get back to servicing my customers
with little to no down time."
Nathan Sutton
[editor: organisation name withheld]
"I’d just like to compliment MicroWay on the
superbly detailed instructions for setting up and activating
the subscription. I would have been lost without them"
Richard Almond – Software Engineer - Geophysical
Software Solutions Pty Ltd
"Thank you for your help MicroWay. It was a real
pleasure to speak with someone so knowledgeable and articulate"
John Fienieg – Director - Croftwind Software
"I've been around a long time and in fact have
given Seminars Australia-wide on Customer Service......and
would go so far to say that the excellent contact, support,
etc that I have received from MicroWay is nothing short
of mind boggling."
Michael Ratner, Director, Compendium
"MicroWay's service is excellent! To my
surprise, your technical knowledge is more than just a reseller.
We will certainly do business with MicroWay again!"
Dr. Richard Lin, Director, 7SEALS.COM Pty Ltd
"As always, the staff at MicroWay
have been impeccable every step of the way. From advice &
sales, through to delivery and support, kudos to every member
of the MicroWay team."
Pete Muller, Software Developer, Moobaa Pty Ltd
"Thank you very much MicroWay. I
have received, registered and activated the software. This
is what I call fast and excellent service."
Sergio Otoya, Winapp Technology
"I wanted to thank MicroWay
for the superb service and efforts in getting this software
for us. We will obviously return whenever we need additional
software."
Timothy Munn, Applications Development Manager, Patient
Safety International
"Many thanks to MicroWay for your prompt and
courteous service. I especially appreciated the regular
updates on the progress of my order. Software is now
installed and running ! Brilliant!"
Andrew McLaren, Software Engineer
"I would like to thank MicroWay very much for your
assistance in the purchase. You have made the process
so easy and painless and I look forward to dealing with
you again in the near future."
Jason Tucker – Director / Consultant, Decision Intellect
"I've used many resellers over the years, but
I've now discovered MicroWay! The fist time
I called them, they understood what I needed, gave
me the best price straight up, and then delivered
as promised. Thanks very much MicroWay for the
excellent service!"
Darren Camp, Software Developer, Intermode
"MicroWay's level of support is to be commended.
Many companies don't want to know you after the sale has
been made, but MicroWay was there for me when it counted."
Russell Barker, Director, Jeem Services Pty Ltd
"Thanks MicroWay Training for the recent InstallShield
training course. I’ve informed management how useful
it was for our group, and how it would benefit other staff
to also attend one of your courses. Please let me
know about future InstallShield courses and dates!”
Benson Ching, Distributed System Services/Client Image
Services, IBM Australia
"I ordered my software via the MicroWay website
on Monday night around 9:30pm and the boxed copy was delivered
the following day to my door - just seventeen hours later.
I am very impressed - an excellent level of service and
no mistakes."
Steve Bowes, Systems Engineer
"My experience with purchasing software began
in the early 80's, when a Credit Card Bill and huge phone
bill were the headaches I endured to acquire the latest
and greatest software from the software gods across the
ocean. MicroWay has streamlined much of my activities
in software acquisition, so my future business with MicroWay
will continue to be stress free. Even when things
do go wrong, I experience NO stress when dealing with MicroWay
to resolve the issue - keep up the good work."
Guy Perrin, Software Developer
"I would like to complement you on your professional
manner and promptness. Your company excels in customer services
areas that so many companies these days seem to be lagging
in. I will be recommending both yourself and your company
to anyone purchasing any product your company sells. If
only every company shared the high standards of work practice
your company does."
Mr. A. Stacey – Software Developer
"Many thanks for all the help. I recently had
need of help from MicroWay over an installation problem
I was having with a product bought from them. The responses
I received were very fast, courteous and efficient. MicroWay
support has been superlative - as usual."
Avery Hilditch, Helpdesk Manager, BAE SYSTEMS
"As a professional programmer with over 20 years
experience, I highly value receiving the MicroWay Update.
It saves me time and keeps me informed about the best and
latest development and deployment tools. What's also
great is that the technical staff at MicroWay know their
stuff - so I can call them with confidence."
Jim Young, Software Developer
"MicroWay got the 'green light' due to their
prompt response."
Justin Fenton, Analyst / Programmer, IT Insurance
Systems
"Thought I'd send a thanks for the software package
which arrived within the period you quoted. I was very pleasantly
surprised and your efforts, against a rather cynical client,
are much appreciated."
Patrick Lollback, Maintenance Manager, Spektl Engineering
Pty Ltd
"The folks at MicroWay are a delight to deal
with and obliging by nature. When I needed software quickly
and competitively priced their response was both surprising
and pleasing. Their efforts to deliver quality customer
service fell nothing short of total commitment.
Thanks again MicroWay."
Sam Liapis, Software Engineer
"I'm really impressed with your website, and
the service it offers. One of the most annoying things with
the internet is having to deal with international pricing,
ordering etc...
Having an Australian site that provides many of the products
that I have been considering purchasing makes the whole
process that much easier."
Jason
"What an absolute delight! I email you with a
problem in the morning, you respond same day AND provide
the fix ... what can I say, except that you are great!!
Thank you very much - I really appreciate it. I hope your
boss realises how lucky they are to have you."
George
"Thanks for your help, its nice to work with
someone who has a strong customer focus."
Paul
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