Articulate 360 for IT Teams
Create practical IT training that helps teams adopt systems, reduce risk and build digital confidence across Australia and New Zealand.
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Customer Service Professional Training with Articulate 360
Create engaging, consistent and easy-to-update IT training with Articulate 360. Help employees understand new systems, follow information security requirements, build digital skills and reduce everyday technology risk.
Whether your team is supporting software rollouts, cybersecurity awareness training, internal IT service processes, cloud platforms or digital transformation projects, Articulate 360 makes it easier to build training that reflects your real systems, policies and workflows.
“Using Articulate 360, we can create IT training that is clear, practical and easy to update as systems, risks and internal processes change. It helps us support staff with training that feels relevant to their day-to-day work, not just generic technical documentation.”
IT / Learning Team – Australia – Sydney, Australia
Book a Personalised Demo
Book a live demo of Articulate 360 for IT teams
See how Articulate 360 can help your IT, cyber security, digital transformation or learning and development team create better training faster.
In a personalised demo, the MicroWay team can show you how to build cybersecurity awareness training, IT service training, software onboarding, digital skills training, risk awareness training and information security training using Articulate 360.
Complete the form and the MicroWay team will contact you to arrange a convenient demo with our local team.
Transforming IT and digital technology training
IT teams need more than static PDFs, long technical documents and one-off system announcements. They need training that is practical, consistent and easy to update when software, platforms, processes or security risks change.
Articulate 360 helps Australian and New Zealand organisations create IT training content that supports system adoption, digital capability, cyber awareness and technology change. It gives IT, L&D and business teams a flexible digital learning platform to build and maintain training in-house.
Stay ahead of changing technology and security needs
IT teams across Australia and New Zealand are supporting employees across head offices, frontline teams, hybrid workforces, regional locations and remote environments.
From new software rollouts to cybersecurity awareness training, cloud platform adoption and IT service processes, Articulate 360 helps you create scalable training that keeps people informed, confident and ready to use technology safely and effectively.
Build training for every IT priority
System onboarding and software training
Help employees learn new systems faster with structured, engaging training that supports real workplace tasks. Articulate 360 makes it easier to create software training, system walkthroughs and onboarding resources that employees can revisit when they need support.
Examples include:
- New software rollout training
- Internal system onboarding
- Cloud platform adoption
- Step-by-step process walkthroughs
- Role-specific system training
- Software update and feature release training
Cybersecurity awareness and information security training
Create cybersecurity awareness training that helps employees understand everyday risks and make safer decisions when using workplace technology. Use Articulate 360 to turn security policies, risk procedures and compliance requirements into practical, easy-to-follow online learning.
Examples include:
- Phishing and suspicious email awareness
- Password and multi-factor authentication training
- Data handling and privacy basics
- Secure remote work practices
- Incident reporting procedures
- Risk awareness training
IT service and digital skills training
Help employees understand how to access IT support, follow internal processes and build confidence with everyday digital tools. Articulate 360 can support IT service training, digital skills training and technology change initiatives across hybrid, remote and multi-location teams.
Examples include:
- IT help desk and service desk training
- Ticketing system instructions
- Common troubleshooting modules
- Digital skills training
- Collaboration tools training
- AI tools and responsible use training
One platform, endless possibilities
Explore the award-winning products in the Articulate 360 platform.
AI Assistant
Create course outlines, quizzes, knowledge checks and IT training content faster with AI-powered support.
Localization
Translate and adapt IT training for Australian, New Zealand and global teams while keeping content easier to manage.
Build interactive software simulations, branching scenarios, decision-making activities and custom IT training experiences.
Rise 360
Create responsive, mobile-friendly IT training that employees can complete anytime, anywhere.
Studio 360
Create multi-device courses from PowerPoint-based IT content and existing presentation materials.
Peek 360
Easily record short screencasts to explain internal systems, software steps or common IT support tasks.
Replay 360
Record and edit personalised screencasts for system updates, onboarding support and internal technology communication.
Review 360
Collect feedback from IT, cyber security, compliance, HR, legal, managers and subject matter experts in one place before publishing.
Articulate 360 Training
Access expert-led training and resources to help your team build skills and create better learning experiences.
Explore Articulate 360 Resources
Explore upcoming webinars, catch up on past sessions, and read articles designed to keep you informed on what’s new and what’s next with Articulate 360 AI.
Start creating better IT training with Articulate 360
Create effective IT training that is easy to update, share and scale across your Australian and New Zealand teams.
With MicroWay, you can access Articulate 360 with local support, local pricing guidance and practical advice from a team that understands your market.
Start your free trial of Articulate 360
