Authoring, Publishing and Content Management
MadCap Flare is the most complete technical authoring and publishing solution for web, desktop, mobile and printed documentation, offering advanced features to maximise authoring efficiency and content reuse.
Create, manage and publish:
- Frameless search-friendly HTML5 online Help and traditional tripane Help with context sensitivity
- Knowledge bases and corporate intranets
- Policy guides, procedure manuals, software user guides and more
- API documentation
- Advanced, high-end print documents with CMYK support, vector graphics, OpenType Fonts and more
- Mobile-based content such as eBooks for eReaders and mobile devices « more »
Authoring and Publishing Using Microsoft Word
Doc-To-Help offers the quickest way to author and publish online help, policy & procedure guides, eBooks and more using Microsoft Word.
Use MS Word to create:
- Documentation and User Assistance
- Policies, Procedures, and Regulations
- Training Manuals
- Hardware User Guides and Technical Manuals
- Support and IT Knowledge Bases « more »
Contribution and Review for Anyone in Your Organisation
MadCap Contributor makes it simple and easy for anyone in your organisation to review and contribute content to your documentation.
- Contribution — Subject matter experts and casual content contributors can add content quickly and easily without the need for any technical knowledge of professional authoring.
- Review — Subject matter experts and managers can review, edit and annotate content, allowing them to focus on content rather than formatting or project styles.
Powerful Project Analysis and Reporting
MadCap Analyzer is a powerful project analysis and reporting tool that can help find and fix issues with your Flare projects.
- Find and Fix Issues — Find broken links, duplicate styles, duplicate TOC and outline items, topics not in selected TOC or outline, and more
- Identify Used and Unused Items — Snippets, topics, styles, variables, map IDs, and images
- Get Content Suggestions — Snippets, variables, index keywords, new styles, writing structure, web and PDF accessibility
A Fully-integrated Translation Tool for Translators and Content Developers
MadCap Lingo is the first fully integrated computer-aided translation CAT tool and workflow management solution designed for use as a standalone translation tool or in conjunction with content authoring to streamline the translation process.
- A translation workflow management solution for authors and document managers
- Superior workflow and review for documentation teams and translators
- A powerful computer-aided translation (CAT) tool for translators
- Multi-language Support
- Translation Memory Support
- Terminology Management
Create Fully Interactive Demos, Videos, Tutorials and Software Simulations
MadCap Mimic is an easy-to-use software simulation and multimedia tool that lets you create fully interactive movies, videos, simulations, presentations and tutorials of software or systems.
- Create Help, eLearning, technical support, and sales & marketing videos and simulations
- Output to HTML5, MP4, WebM, Microsoft Silverlight, XPS, Adobe Flash, AIR, PDF and Mimic Movie Format
- PowerPoint (.ppt and .pptx) file import
- Integrates with MadCap Lingo, Flare, and Capture
Screen Capture and Image Editing Made Easy
MadCap Capture makes it easy to capture, edit and enhance images.
- Capture, edit, add text, and add other special effects to any image or screen capture
- Integrates with MadCap Lingo, Flare, and Mimic
Analytics, Reporting and Social Collaboration for
MadCap Pulse adds analytics & reporting, ratings and social collaboration to your documentation – three components used separately or together – to provide insight into how users use and interact with your content.
- Gain Insight with Powerful Analytics & Reporting
- Add Topic Ratings for Feedback on Content Quality and Helpfulness
- Improve Customer Satisfaction, Foster Communication and Reduce Support Inquiries by Adding a Self-servicing Community Support and Social Collaboration Layer to Your Published Documentation
Take Advantage of the Full Suite – The MadPak
MadPak Professional Suite
A must-have for technical communicators, content developers and documentation specialists — the MadPak Professional Suite includes five fully integrated technical communication and content development tools for authoring & publishing, analysis & reporting and multimedia creation.
- MadCap Flare: Authoring, Publishing and Content Management
- MadCap Contributor: Contribution and Review for Anyone in Your Organisation
- MadCap Analyzer: Powerful Project Analysis and Reporting
- MadCap Mimic: Create Fully Interactive Demos, Videos, Tutorials and Software Simulations
- MadCap Capture: Makes it Easy to Capture, Edit and Enhance Images
Documentation for Any Audience, Language or Format
Whether you need to create technical documentation for online
Help, software documentation, policy & procedure manuals,
knowledge bases or user guides, MadCap Flare allows you to
create, manage and publish content to a variety of formats,
including print, online, desktop and mobile.
Use MadCap Flare to Create:
- Policy and procedure manuals
- Knowledge bases
- Software documentation
- Online Help with context sensitivity
- Reference books and illustrated guides
- Hardware and maintenance manuals
- Employee handbooks
- User Manuals
How It Works
Flare v11 features include:
- Absolute Positioning
You can use absolute positioning for elements in a topic for PDF or XPS output, as well as for online outputs. When you position an element absolutely, it is removed from the normal flow of text and positioned relative to its first parent that is not static; if it does not have a non-static parent, it is positioned relative to the
tag in the document. In other words, when an element has an absolute setting in Flare, it is freed from the main text so you can click and drag it anywhere in the topic to reposition it. Absolute positioning can be accomplished via styles or locally by selecting text wrap options in a context (right-click) menu of the XML Editor.
You can set absolute positioning on just about any kind of element, including images, div tags, paragraphs, lists, QR codes, and more. When doing this, you can also specify the element's location and resize it. In addition, you can determine if text should flow around it, and how.
- Common Properties and Options for Absolute Positioning
- How to Create Absolute Positioning
- Online Versus Print-based Output
- Build Targets in Background
In previous versions, you could build output (1) in the foreground via the user interface or (2) in the background via Madbuild (Flare's compilation engine) in the command line. The command line option is still available, but the first option has been replaced. Now when you generate a target in the interface, it builds the output in the background via Madbuild.
The most noticeable aspect of this change is that, when you generate a target, the Build Progress dialog no longer opens. Instead, the Builds window pane opens at the bottom of the workspace. One of the greatest benefits of this change is that you can continue working in your project while you generate one or more targets behind the scenes.
Following are some of the important aspects of this feature:
- Maximum Concurrent Builds
- Builds Window Pane
- Doc-To-Help Import
- HTML5 Top Navigation and Skin Enhancements
If you generate an HTML5 target, you can create output with top navigation like a modern website.
This is possible thanks to a new Top Navigation skin type and other related features.
You can even set your target not to use any skin at all, relying on smaller skin components to provide menus, search, and toolbar features.
This is in contrast to the more traditional Tripane output, which includes a toolbar pane at the top, navigation panels on the left, and a main content pane.
- HTML5 Top Navigation Skin
- Skin Components and Proxies
- Skin Set to None for Target
- Home Topic
- Responsive Output—Device Width Media Queries
- Producing Top Navigation Output
- Simple Conversion to Top Navigation Output
- Advanced Conversion to Top Navigation Output
- Multimedia—3D, YouTube, Vimeo
A few important multimedia enhancements have been made in this version of Flare:
- U3d Object Support
- YouTube and Vimeo Support
- PDF Stitching
You can stitch existing PDFs into your output by adding links to them in a table of contents (TOC). This is supported in PDF output and all of the online targets.
- How to Stitch PDFS Into Flare Output
- PDF Targets
- Online Targets
- Additional New Features
This section provides detailed descriptions of additional new features in this version.
- Accept Contribution Wizard Enhancements
- Augmented Reality
- Batch Target Editor Enhancements
- Cross-Reference Enhancements
- Dictionaries (Global) and Spell Check Enhancements
- EPUB Enhancements
- File List Window Pane—Drag Files
- Float Tabs by Dragging Them Down
- Font Properties Enhancements
- Global Project Linking—Delete Unreferenced Files
- Glossary Term Duplicates Identified
- Image Enhancements
- Print-based Enhancements
- Publishing Destinations—FTP Active and Passive Modes
- Quick Launch Bar
- Search Enhancements
- Shortcuts—Customisable Keys
- Slideshow Enhancements
- Snippets—Insert Snippet Link Dialog Modified
- Source Control—Git Integration and More
- Start Page—Pinning Project Files
- Styles Enhancements
- Tables—Cell Content Style Default
- TOC and Mini-TOC Enhancements
- Variables—Date/Time Enhancements
- Word Import Enhancements
- XML Editor Enhancements
Single-sourcing Single-sourcing - to produce multiple results from
one source - allows you to enjoy greater consistency, accuracy and
delivery of your documentation by managing content from a single
source. In Flare, you can make use of single-sourcing in many different
- Global Project Linking: You can import content and project files contained in another
Flare project, thus allowing you to maintain the information
in one location but reuse it in any other project.
- Multiple outputs from one project: Flare allows you to generate output in a variety of online and
print-based formats, creating as many different targets as you
want from the same project.
- Single-source images: MadCap
Capture, the screen capture and graphics editing application,
contains many unique features that are especially useful for
online documentation authors, including the ability to single-source
images in Flare projects. For a single image, you can provide
one group of settings for online output, and another group of
settings for printed output.
- Variables: Variables are
pre-set terms that you can use in your project over and over.
They are stored in "variable sets," which can hold
multiple variables. Flare provides you with an initial variable
set, but you can add as many additional variable sets as you
like. Variables are used for brief, non-formatted pieces of
content (such as the name of your company's product or your
company's phone number).
- Style sheets: Cascading
style sheets (CSS files) can be used to control the look of
your output. Style sheets can be applied to individual topics,
or you can use a "master" style sheet, applying it
to all files at the target level or project level.
- Snippets: Snippets are pre-set
chunks of content that you can use in your project over and
over. Snippets are used for longer pieces of content that you
can format just as you would any other content in a topic. Insert
tables, pictures, and whatever else can be included in a normal
- Snippet conditions: Snippet
conditions are condition tags that you can apply to content
within snippets. Separate certain snippet content so that it
displays in some topics or master pages but not in others. Whereas
regular conditions are included or excluded at the target level,
snippet conditions are included or excluded at the topic or
master page level.
- Mediums for topic styles: Let's say you want one style setting (e.g., underline font)
to be used for online output and another setting (e.g., do not
underline font) to be used for printed output. You can use a
medium in your style sheet to create different settings for
the same style. When you apply a particular medium to a target,
it will be used for that output.
- Table print styles: A table
style sheet allows you to single-source your formatting by setting
the properties in one place and reusing them wherever you insert
tables in your project. But what if you want the tables in online
output to look one way and the tables in your printed output
to look another way? One solution is to insert two different
tables (one for online output and another for print) throughout
your project and then use condition tags on them. A better solution
is to insert a single table at each location, using a special
version of the table style for print-based output.
- Condition tags: You can
apply condition tags at all levels in Flare - character, paragraph,
file, and more.
Flare allows for one-click publishing to multiple outputs by
simply selecting your desired output or target. Publish content
to a variety of formats including cross-browser, cross-platform
online Help, printed documents such as PDF and Word, and online
Help optimised for mobile devices.
You can use batch targets to generate and/or publish one or multiple
targets in a batch from the user interface, perhaps scheduled to
run at a specific time.
- Print - Flare offers all of the advanced
features you expect in a high-end, XML-based print publishing
application such as:
- Complex auto-numbering for volumes, sections, paragraphs,
- Complex page layouts including graphics, headers, footers,
and multiple columns
- Full CSS support
- Multiple page layouts
- Multiple document outlines in one project provide as
many outputs as you need
- Variables and snippets
- Dynamically adjust page numbers to next or previous,
above or below, using smart crossreferences
- Enhanced JPEG compression and PDF Support
- Support for import and export of FrameMaker, Microsoft
Word, DITA, Plain HTML, XHTML and more
- Global Project Linking - share and update common elements
across multiple projects
- PDF: Native PDF support and built-in
PDF Engine allows for direct to PDF publishing from Flare.
Short for "Portable Document Format," PDF is an
open file format created by Adobe. PDF files represent two-dimensional
documents in a device-independent and resolution-independent
fixed-layout document format.
- XPS: Microsoft's XML Paper Specification
(XPS) is a document format with a markup language that is
a subset of XAML for Windows Presentation Foundation. XPS
is an alternative to Adobe's Portable Document Format (PDF).
- Adobe FrameMaker: Madcap Flare is the
only authoring tool that allows for direct output to Adobe
FrameMaker. This allows for full rouondtripping capabilities
for those authors that want to use Flare as there authoring
environment while still using FrameMaker as a publishing
For example, import FrameMaker documents into Flare, edit
the content in Flare and then output back to FrameMaker
for publishing. Flare can output content to FrameMaker in
any of the following formats:
* .BOOK This is FrameMaker's native book (or "document
* .FM This is FrameMaker's native single document file.
* .PDF In addition to sending output directly to PDF (as
described above), you can generate a PDF file automatically
when building FrameMaker output.
- Microsoft Word: Flare output can be
exported to Microsoft Word in one of the following file
* XML, DOC, DOCX
* XPS: In addition to sending output directly to XPS (as
described above), you can generate an XPS file automatically
when building Word output. (You can do this by installing
a free add-in download from Microsoft.)
* PDF: In addition to sending output directly to PDF (as
described above), you can generate a PDF file automatically
when building Word output. Because Flare supports Microsoft
Word 2003, 2007 and 2010, you can send Word output to PDF
format, even if you do not have the Adobe Distiller installed.
- XHTML book: XHTML is a browser-based
output type that consolidates project content in an XML
file. It can be viewed online or printed. The output appears
as one long book, even if the project consists of hundreds
of topics. You can view and print the XHTML output.
- WebHelp: This is a Web-based Help format
that can run on almost any browser or platform. Use WebHelp
to create Help for the Internet or an intranet, as well
as for desktop applications.
- WebHelp Plus: Identical to the regular
WebHelp output, however, WebHelp Plus is designed to work
on a Web server running Windows XP or Windows Server 2003,
as well as Microsoft Internet Information Services (IIS),
ASP.NET, and Microsoft Indexing Service. The benefit of
publishing WebHelp Plus output is that you and your users
can take advantage of some advanced features, including
searching of non-XHTML content, faster server-side search,
and automatic runtime merging. With WebHelp Plus content
from legacy documents such as Microsoft and PDF in your
- HTML Help: This is an HTML-based Help
format that runs on Windows 32-bit platforms and requires
Internet Explorer on the end users' systems. Use HTML Help
to create Help for Windows desktop applications.
- DotNet Help: Developed by MadCap Software,
DotNet Help was designed to include the best attributes
of Microsoft HTML Help and WebHelp, while filling the holes
left behind by those formats. DotNet Help is designed specifically
to support Visual Studio 2005 developers. It includes a
freely redistributable viewer (MadCap Help Viewer), as well
as components for the Visual Studio 2005 developer. These
components can be dropped into your Flare project to facilitate
context-sensitive Help, embedded Help, and features such
as automated search string communication between the application
and the DotNet Help documentation.
- DITA: Darwin Information Typing Architecture
(DITA) file content is supported in Flare. DITA is an XML-based
markup language with its own schema for authoring, producing,
and delivering technical information. It is a standard of
the Organisation for the Advancement of Structured Information
Standards (OASIS), and it consists of a set of design principles
for creating "information-typed" modules at a
topic level and for using that content in various delivery
modes. In Flare, you can generate output that produces DITA
- WebHelp AIR: WebHelp AIR uses direct
integration with Adobe AIR, which is designed to bring Web-related
content to a desktop environment by taking Web files and
incorporating them into a single file to be opened locally,
rather than from a server.
- Flare’s mobile output supports multiple platforms, including
the iPhone, Windows Mobile, Android, Palm Web OS, and BlackBerry.
The new mobile output has been created to optimise both
the use of a small screen and potential performance issues
as a result of low bandwidth connections. Also included
is a generic mobile simulator so authors can test on PCs
if a physical mobile test device is not present.
- WebHelp Mobile: This is an output type
that lets you deploy Web-based, XHTML output to mobile devices.
WebHelp Mobile maintains an easy and intuitive interface
that fits on a very small screen. The Home page in WebHelp
Mobile output contains navigation links to access the various
panes that you can include: TOC, Index, Glossary, Search,
|For more information please contact
the MicroWay sales team:
MicroWay Pty Ltd
PO Box 84,
Braeside, Victoria, 3195, Australia
Ph: 1300 553 313
Fax: 1300 132 709
ABN: 56 129 024 825
|Sydney Sales Office
MicroWay Pty Ltd
PO Box 1733,
Crows Nest, NSW 1585, Australia
Tel: 1300 553 313
Fax: 1300 132 709
ABN: 56 129 024 825
|New Zealand Sales Office
MicroWay Pty Ltd (NZ)
PO Box 912026
Victoria Street West
Auckland 1142, New Zealand
Tel: 0800 450 168
+61 3 9580 1333, fax +61 3 9580 8995